Name: Testimonial 23
Rating: 5

Ask the Expert

How to Get the Most Traction on Your Tire Failure Case

November 17, 2015 in Ask the Expert

Some defects are very obvious, and the cause of the tire failure may be obvious, such as in the case of road hazards, misuse or abuse. However, a tire expert with manufacturing experience will be familiar with the design of the tire and the subtle indications of design and manufacturing issues.

"Great communications, and the work performed was done in a timely manner. It covered all the areas we were looking for and the finished report was very detailed and easy to understand. Great that the investigator follows up with a phone call to cover any questions that one may have about the information in the report."

"I would say that my experience has always been exceptional. I love working with Michelle Hughes as she is very prompt and attentive to your needs. She gets the assignments to where it needs to be very timely and the engineer's report is always on point and easy to comprehend. If I run into any issues with ascertaining any clarity, the engineers have always in the past been easy to reach and willing to provide any necessary additional information needed."

"Assignment accepted and acknowledged very promptly. Engineer made prompt contact and communicated throughout the process. Report completed and returned very promptly. The whole process was done in a very professional manner. All individuals involved from Michelle Hughes to Brian Darr are to be commended."

"I have used U.S. Forensic for several years in my capacity as a General Adjuster and always receive excellent and on-time service. I would highly recommend them to anyone needing assistance with an insurance claim."

"Great engineer assigned. We had some difficulty contacting policyholder on several occasions and Dennis hung in there with us. Providing timely and excellent service."

"I love working with U.S. Forensic as I have had a great working relationship with Michelle Hughes for multiple years at several other insurance companies. She makes it very easy and stress free for assignments and just a great overall individual that represents the company to the fullest. The work product is great as well."

"US Forensic is always willing to go the extra mile when asked and even when not asked. I appreciate their timely responses, reports and contact with our insureds. In addition their invoices are fair! We love US Forensic! Thanks for all that you do for us!"

"Very easy to submit claim to US Forensics for them to start a case. Very quick response time with acceptance of case and updates on the case. Very detailed report that is easy to read and understand. Very pleased with experience."

"Always a pleasure to work with your knowledgeable staff and engineers."

"Very thorough, efficient and timely. Great communication throughout process."

"From submitting the claim through receiving results, I'm 100% satisfied, and will definitely be keeping US Forensic on speed-dial for any new claims in LA. Thank you so much!"

"I recently called Michelle Hughes for some help...Because of system issues US Forensic is unable to provide the engineers contact info with their [automated] email however, Michelle, quickly figured out a solution. I love working with Michelle, she really is the best rep I've personally ever dealt with! Thank you Michelle and to US Forensic staff! You guys really do make our jobs easier!"

"Mike Deharde was extremely knowledgeable and very thorough, his report was very detailed and helpful to overall resolution of the claim. I would love to work with him again."

"Friendly, knowledgeable and thorough staff. I always appreciate your assistance no matter the type of claim."

"Very satisfied with the services provided by US Forensic. Quick turnaround time, knowledgeable engineers, professional reports and easy to understand conclusions. Highly recommend them for any insurance related investigations!"

“I used them many times around the country for mechanical failure and fire O&C claims. They are very detailed and professional with their inspections and write a very solid easy to follow report.”

“Professional engineers that provide great, quality services. Michelle Hughes has done continuing education for our company... I’d definitely recommend US Forensic.”

“Great company to work with, the engineers are very well trained and knowledgeable in their prospective fields…I am always pleased with the service I receive on the assignments given to your organization.”

“USF is an absolute fantastic place to work with a great environment and culture!”

“The response is always very prompt with initial results reported promptly so we can take appropriate action.”

“This company is great. I would highly recommend them. I dealt with Rob and his customer service and attention to detail is superb.”

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