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U.S. Forensic: Family-Like Culture & High Quality Results

October 27, 2021 in Careers, News & Events

On October 23rd, The Times-Picayune and The New Orleans Advocate published an article highlighting the U.S. Forensic organization and why it was selected a Top Work Place for 2021.  Below are excerpts from the article.

U.S. Forensic thrives with family-like culture and focus on high-quality results

top work place engineeringWith dozens of service centers and about 100 employees, Metairie-based U.S. Forensic is one of the nation’s premier forensic engineering companies. That ongoing success is made possible with an atmosphere of trust, teamwork, communication and taking care of people.

“Any organization is only as good as the folks that run it,” said Larry Demmons, general counsel for U.S. Forensic. “USF is great because it is managed by competent, caring individuals that are not only concerned with running a successful business, but also the well-being of their employees.”

The company has a staff of engineers and experts who determine the cause of structural, equipment and automotive damages or failures. They also reconstruct vehicle accidents. Michelle Hughes, marketing director for U.S. Forensic, said the company often works with law firms, risk managers, municipalities, insurance adjusters and any client who is trying to determine the cause of a failure or accident.  Hughes said one key principle at U.S. Forensic is to hire competent, licensed engineers and experts and then give them the resources to do what they do best.

Jeff Stark, a U.S. Forensic mechanical engineer and certified forensic locksmith, said that environment also helps provide him with a strong sense of purpose about his work.  “This is especially true for cases that require me to dig deep to determine the root cause of a failure. In many cases, the answer to the client’s question is not what one would have originally thought,” Stark said. “U.S. Forensic not only allows me the opportunity, but encourages me to grow professionally. They also provide me with the proper tools to succeed at my job and show appreciation for my efforts.”

Many employees said the U.S. Forensic culture strikes the ideal balance between informality and respectfulness, which fosters strong relationships among the team.

The atmosphere is relaxed but professional. We are trusted to work with our peers respectfully without things feeling formal and stuffy,” said Joe Hughes, a P.E., partner and structural engineer. “Everyone is focused on hard work and diligence. It always comes down to going the extra mile to assure that our conclusions are accurate and well-supported.”

Top work place engineeringManaging Partner Gary Bell said that caring philosophy extends to U.S. Forensic’s compensation offerings and benefits, which include a 100% company-paid, low-deductible health insurance plan and 100% 401(K) matching. The measures are especially critical in today’s economic environment, where many employers are struggling to hire and retain employees.

Bell added that employees are also motivated by working for a company that allows them to have a healthy work-life balance and leaders who exhibit hard work, trust and fairness.

A large service company cannot be built by one person,” he said. “Developing a win-win strategy at the employee level puts the focus on the overall ‘win’ for everyone, and employees become less distracted by the outside noise of competing, but short-sighted, opportunities.”

top work place engineeringAmanda Harden, a U.S. Forensic administrative assistant, said her managers and co-workers always watch out for one another to make sure people aren’t overwhelmed.  “This company respects time off. That is a big plus in my book,” Harden said. “With previous employers, taking my PTO was always a big inconvenience. It’s not like that here. I have an entire admin staff that will gladly cover while I’m out.”

Harden added that when her residence was damaged after Hurricane Ida, her team asked more questions about her well-being than about when she could return to work.

I was offered help, as much time as I needed, financial assistance, and mold testing in my apartment if I needed it because I had a ceiling leak,” Harden said. “I’ve been brought to tears more than once with this company’s generosity and the fact that they actually care about me and my well-being. I am not just an employee or a number. It’s so much more than that here.”

Please visit nola.org to access the full article.

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What Our Clients Are Saying

"Great communications, and the work performed was done in a timely manner. It covered all the areas we were looking for and the finished report was very detailed and easy to understand. Great that the investigator follows up with a phone call to cover any questions that one may have about the information in the report."

"I would say that my experience has always been exceptional. I love working with Michelle Hughes as she is very prompt and attentive to your needs. She gets the assignments to where it needs to be very timely and the engineer's report is always on point and easy to comprehend. If I run into any issues with ascertaining any clarity, the engineers have always in the past been easy to reach and willing to provide any necessary additional information needed."

"Assignment accepted and acknowledged very promptly. Engineer made prompt contact and communicated throughout the process. Report completed and returned very promptly. The whole process was done in a very professional manner. All individuals involved from Michelle Hughes to Brian Darr are to be commended."

"I have used U.S. Forensic for several years in my capacity as a General Adjuster and always receive excellent and on-time service. I would highly recommend them to anyone needing assistance with an insurance claim."

"Great engineer assigned. We had some difficulty contacting policyholder on several occasions and Dennis hung in there with us. Providing timely and excellent service."

"I love working with U.S. Forensic as I have had a great working relationship with Michelle Hughes for multiple years at several other insurance companies. She makes it very easy and stress free for assignments and just a great overall individual that represents the company to the fullest. The work product is great as well."

"US Forensic is always willing to go the extra mile when asked and even when not asked. I appreciate their timely responses, reports and contact with our insureds. In addition their invoices are fair! We love US Forensic! Thanks for all that you do for us!"

"Very easy to submit claim to US Forensics for them to start a case. Very quick response time with acceptance of case and updates on the case. Very detailed report that is easy to read and understand. Very pleased with experience."

"Always a pleasure to work with your knowledgeable staff and engineers."

"Very thorough, efficient and timely. Great communication throughout process."

"From submitting the claim through receiving results, I'm 100% satisfied, and will definitely be keeping US Forensic on speed-dial for any new claims in LA. Thank you so much!"

"I recently called Michelle Hughes for some help...Because of system issues US Forensic is unable to provide the engineers contact info with their [automated] email however, Michelle, quickly figured out a solution. I love working with Michelle, she really is the best rep I've personally ever dealt with! Thank you Michelle and to US Forensic staff! You guys really do make our jobs easier!"

"Mike Deharde was extremely knowledgeable and very thorough, his report was very detailed and helpful to overall resolution of the claim. I would love to work with him again."

"Friendly, knowledgeable and thorough staff. I always appreciate your assistance no matter the type of claim."

"Very satisfied with the services provided by US Forensic. Quick turnaround time, knowledgeable engineers, professional reports and easy to understand conclusions. Highly recommend them for any insurance related investigations!"

“I used them many times around the country for mechanical failure and fire O&C claims. They are very detailed and professional with their inspections and write a very solid easy to follow report.”

“Professional engineers that provide great, quality services. Michelle Hughes has done continuing education for our company... I’d definitely recommend US Forensic.”

“Great company to work with, the engineers are very well trained and knowledgeable in their prospective fields…I am always pleased with the service I receive on the assignments given to your organization.”

“USF is an absolute fantastic place to work with a great environment and culture!”

“The response is always very prompt with initial results reported promptly so we can take appropriate action.”

“This company is great. I would highly recommend them. I dealt with Rob and his customer service and attention to detail is superb.”

Employment Opportunities

U.S. Forensic: Family-Like Culture & High Quality Results

On October 23rd, The Times-Picayune and The New Orleans Advocate published an article highlighting the U.S. Forensic organization and why it was … Read More

Engineering Opportunities in Chicago

Hiring Civil & Structural Engineers U.S. Forensic is hiring civil and structural engineers in the Chicago area to perform forensic evaluations.  … Read More

Civil Engineering Opportunities in Louisiana

Engineering Career Opportunities in Louisiana U.S. Forensic, a forensic engineering firm providing services throughout the U.S., has full-time and … Read More

See All Employment Opportunities

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