Ethics Courses

Ethics – Considerations & Approaches

Approved for 3 hours in the Following States: GA, LA, NC, TX

Overview
The seminar provides information on key ethical principles in claims handling from an individual and organizational perspective. It addresses ethical considerations when faced with difficult situations, presents a guideline for resolving ethical dilemmas, and focuses on the appropriate use of experts in claims handling.

Ethics in Claims Handling & the Utilization of Experts

Approved for 1 hour in the Following States: GA, LA, NC, TX, MS (pending in OH & IN)

Overview
Provides a basic overview of ethics and its role in business. It discusses ethical considerations when utilizing experts. It assists in identifying unethical situations and how to avoid those situations.

The Ethical Approach to Difficult Situations

Approved for 1 hour in the Following States: GA, LA, NC, TX, MS (pending in OH & IN)

Overview
Provides guidance on how to handle difficult situations that arise with clients and co-workers ethically and successfully. It discusses the methods that can be utilized to minimize risks and de-escalate a situation.

Ethics in the Workplace: Battling Temptations and Winning

Approved for 1 hour in the Following States: LA, GA, MS, NC, TX (pending in OH & IN)

Overview
Provides key ethical principles in claims handling from an individual and organizational perspective. It allows participants to assess personal ethical strengths and weaknesses and provides the tools to combat the weaknesses identified.

Social Media in the Workplace: Ethical Considerations

Approved for 1 hour in the Following States: LA, TX, GA, MS, NC (pending in OH & IN)

Overview
Provides a framework for evaluating and addressing ethical behavior in a workplace environment impacted by social media. Participants will evaluate behaviors of employees and employers, explore ethical and legal considerations. The course reviews ethical obligations of the employee and employer, and it provides guidance on developing a clear method of communicating boundaries, and behavioral expectations as it relates to social media.