General Courses

Effective Documentation

Approved for 1 hour in the Following States: LA

Overview
Provides an overview of effective documentation including general documentation principals and specific guidance as it relates to documentation of the insurance claims process.

Corporate Training Modules

Customer Service Training Module

No credits available for this course

Overview
Provides staff training on principles of customer service, effective communication with customers and clients, proper use of technology, and how to increase positive outcomes when faced with a challenging situation or dissatisfied client. This course is typically two hours but can be tailored in time and content to address specific organizational needs.

What Our Clients Are Saying

"Very easy to submit claim to US Forensics for them to start a case. Very quick response time with acceptance of case and updates on the case. Very detailed report that is easy to read and understand. Very pleased with experience."

"Always a pleasure to work with your knowledgeable staff and engineers."

"Very thorough, efficient and timely. Great communication throughout process."

"From submitting the claim through receiving results, I'm 100% satisfied, and will definitely be keeping US Forensic on speed-dial for any new claims in LA. Thank you so much!"

"I recently called Michelle Hughes for some help...Because of system issues US Forensic is unable to provide the engineers contact info with their [automated] email however, Michelle, quickly figured out a solution. I love working with Michelle, she really is the best rep I've personally ever dealt with! Thank you Michelle and to US Forensic staff! You guys really do make our jobs easier!"

"Kevin Brown conducted a mechanical engineering analysis for us...Kevin, however, was very skilled, knowing what to look for and what questions to ask. He let the evidence tell the true story. I learned so much watching him and learning from him. I was also impressed as to how fast our referral was accepted, assigned and conducted--all within two days! I am very grateful for Kevin and US Forensics. This was money very well spent."

"Mike Deharde was extremely knowledgeable and very thorough, his report was very detailed and helpful to overall resolution of the claim. I would love to work with him again."

"Friendly, knowledgeable and thorough staff. I always appreciate your assistance no matter the type of claim."

"Very satisfied with the services provided by US Forensic. Quick turnaround time, knowledgeable engineers, professional reports and easy to understand conclusions. Highly recommend them for any insurance related investigations!"

“I used them many times around the country for mechanical failure and fire O&C claims. They are very detailed and professional with their inspections and write a very solid easy to follow report.”

“Professional engineers that provide great, quality services. Michelle Hughes has done continuing education for our company... I’d definitely recommend US Forensic.”

“Prompt and courteous as always.”

“Great company to work with, the engineers are very well trained and knowledgeable in their prospective fields…I am always pleased with the service I receive on the assignments given to your organization.”

“USF is an absolute fantastic place to work with a great environment and culture!”

“The response is always very prompt with initial results reported promptly so we can take appropriate action.”

“This company is great. I would highly recommend them. I dealt with Rob and his customer service and attention to detail is superb.”

General Courses

Effective Documentation

Approved for 1 hour in the Following States: LA

Corporate Training Modules

Customer Service Training Module

No credits available for this course

Employment Opportunities

U.S. Forensic: Family-Like Culture & High Quality Results

Career Opportunity in Sales and Marketing

Engineering Opportunities in Chicago

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